PATIENT GUIDE
Frequently Asked Questions
Frequently Asked Questions
Do I need a visa to visit Turkey?
Possible visa requirements for your trip to Turkey vary depending on your nationality and the type of passport you have. Current information on this issue, Ministry of Foreign Affairs http://www.mfa.gov.tr/visa-information-for-foreigners.en.mfa and https://www.evisa.gov.tr/en/ references external links. You can get information about this by calling us or the Turkish consulate in your country.
What quality certificates does your clinic have?
Our clinic has JCI (Joint Commission International), ISO (International Organization for Standardization) and health tourism authorization certificate certificates of the Ministry of health of the Republic of Turkey.
What are the qualifications of your doctors?
The doctors of our clinic are people who have graduated from the best medical schools in Turkey, participated in many scientific studies in the national and international fields and are members of various medical associations that are considered authorities in the field of Health. You can access the characteristics of our doctors on the pages of our doctors.
Can I talk to the doctors before deciding for treatment?
Absolutely! During the decision-making phase of your operation, you can meet with our patient consultants and doctors online.
Do your clinic staff and hospital staff speak English?
All of our staff in our team speak English. Hospital staff provide you with English services when you need them.
What precautions will you take if I encounter any complications during treatment?
Our hospitals and clinics are inspected and certified by Authorized Organizations in the field of Health. Therefore, we have all the necessary technological health equipment in case you encounter any problems related to your treatment.
Can I get a health report in my native language about the outcome of the operation?
Of course! A medical report can be prepared when you need it, summarizing the operation performed.
Is it safe to travel after my operation?
After all the medical services we provide in our clinic, when you have completed your recovery process, there is no harm in traveling with the approval of our doctors.
Is health tourism safe in Turkey?
Every year, Turkey serves hundreds of thousands of people within the scope of health tourism. The most important details that need to be considered in this regard are the quality of the clinic where you will be treated, the competence documents and the experience and expertise of the medical team. More detailed information on this subject can be found in our article entitled Health Tourism in Turkey.
Why do people prefer Turkey for health tourism?
People generally prefer health tourism to Turkey, where they can get high quality health services at affordable prices.
Is Istanbul easy to visit? What transportation options are available?
Istanbul is a large city, but easy to visit in terms of the transportation options it has. There are always various transportation options such as metro, Metrobus, tram, ferry and bus to any place you are going. However, traffic jams can occur between 07:00 – 09:00 in the morning and 17:00 – 20:00 in the evening. We recommend that you adjust your trip accordingly.
What kind of socket is used in Turkey? Will I need an adapter when I arrive?
In Turkey, sockets known as two-pin plugs and used as standard in Europe are used. If you’re coming from Europe, you don’t need to bring an adapter with you.
Can I use my credit card in Turkey?
International credit and debit cards are widely used in many shopping malls and stores in Turkey. But for small businesses of local scale, we recommend carrying cash with you.
Can I withdraw money from ATMs in Turkey?
Turkey accepts debit cards for ATMs, where there are many loans of European origin. All of these ATMs support the English language and you can withdraw cash in dollars, euros or TRY. But sometimes banks can perceive some foreign card movements as unusual and cancel cards. For this, we recommend that you inform your bank of your status before your trip.
Do Turkish people and employees speak English?
English is the second most widely spoken language in Turkey. Especially in large cities, you can often come across people who speak English. English-English staff and English content can be easily reached in many shops and restaurants.
What time zone is Turkey in?
Turkey is located in GTM +03:00 Time Zone. It is 3 hours ahead of the UK and 2 hours ahead of Central Europe.
Are there additional costs in Turkey other than treatment fees?
All our treatment services are offered with the package prices we have created. A variety of services are included, such as accommodation, supply of medicines and materials needed for your treatment, and vehicle transfer. Detailed information about all our packages can be obtained from our patient consultants.
What currencies do you accept?
You can make your payments in GBP, USD or EURO.
Are taxi fares expensive in Turkey?
Taxi fares in Turkey vary depending on your destination. https://taksiyle.com/en/istanbul you can find out the average prices of places to go by taxi in Istanbul at your address.
Can I drive in Turkey?
You can drive in Turkey with an international driver’s license certificate. In our country, the traffic flow of the roads is from the right side, and therefore the vehicles are left-hand drive. You must always keep your international driver’s license, passport and various documents, such as the vehicle’s license, with you when driving. If you want, you can rent a car from various car rental companies.